We are no longer accepting applicants for this role.

AWARE’s Support Services are expanding the Women’s Helpline to provide Malay and Tamil speaking capabilities, in order to reach a wider group of women in Singapore who may require support.

To ensure that this community is fully supported, we are looking for part-time helpline executives to do 4-hour shifts daily, 5 days a week.

This will be a paid contract position for one year. This executive will be expected to support the Women’s Helpline in its expansion project.

Requirements

∙ Must be able to converse in English and one of the other languages – Malay or Tamil.

∙ Commit to 4-hour shifts per day, Monday-Friday except public holidays (2-6pm and/or 6-10pm).

∙ 1 year of related experience or helpline volunteer work preferred.

∙ Relevant educational qualification such as social work, counselling, psychology or related field preferred.

∙ Excellent interpersonal, empathy and communication skills (verbal and written).

∙ Good knowledge of Microsoft Office (Excel, MS Word, Powerpoint).

∙ Strong belief in gender equality and the values of AWARE.

Job Description

∙ Assist in expansion of the Women’s Helpline by ensuring that helpline shifts are covered daily.

∙ Ensuring a high quality of helpline support and call log entries.

∙ Contribute to the improvement of the Women’s Helpline, which includes supporting the Support Services team in building relevant resources for volunteers and clients, volunteer training, and identifying and improving current helpline processes.

∙ Supporting in any other Support Services/Helpline-related work, as and when required

If you are interested, please send an email with your CV to ss_executive@aware.org.sg.

Deadline for application: 31 March 2018