We are no longer accepting applicants for this role.

AWARE’s Sexual Assault Care Centre (SACC) is looking for three First Responder Fellows. This Fellowship is an opportunity for individuals keen on joining the movement to promote zero tolerance to sexual violence in Singapore. You will serve as first responders to survivors who reach out to SACC, which is currently the only centre in Singapore that provides gender- and trauma-informed services to sexual assault survivors.

Throughout the Fellowship, there would be ample learning avenues for Fellows to gather experience and develop trauma-informed skills while supporting youth, adults and families coping with the impact of sexual violence. Fellows will deepen their understanding of the complexities and nuances of sexual violence by:

• Providing the first level of practical and emotional support, including making appropriate internal or external referrals for sexual assault survivors and their significant others 
• Assisting senior case managers and the Centre in the management of cases and service documentation 
• Shadowing and on the job training opportunities

A significant part of the role would also involve carrying out administrative duties to provide operational support for the day-to-day running of various services at SACC. These duties include documentation/report writing, data management, ad-hoc projects, etc. 

In addition to first response, Fellows will also get exposure to community engagement opportunities as part of the Fellowship.

This Fellowship aims to cultivate the knowledge, skills and mindsets necessary to tackle and respond to sexual violence, such that Fellows become advocates for change as they venture further into social service work or related sectors.

Professionals seeking a mid-career break or change, who have a keen interest in the social service sector, are highly encouraged to apply. If you have several years of experience in the social service sector, the Fellowship offers you a space to diversify your client profile and issue-area you want to work with. For those with years of experience in the private sector, this can serve as an opportunity to network and dip your toe in the public sector to assess if you want to make that move. We highly encourage applicants to prioritise the exposure and learning opportunities through this fellowship/entry-level position. 

Position: SACC Fellow
Department: CARE – SACC
Commitment: Full-time, Monday – Friday, 40 hours a week
Engagement Fee: $1,500 per month
Term: One year
Starting date: 1 May 2020
Citizenship: Singaporeans or PRs only

Job Description

• Ensuring high quality and timely response to people reaching out to SACC through calls, WhatsApp, emails, walk-ins, referrals and other platforms
• Scheduling clients with case managers, counsellors, etc. via phone, emails and/or face-to-face
• Assisting senior case managers in case coordination and documentation
• Creating various project reports as well as supporting incoming client queries
• Documenting and filing confidential notes, intake forms, etc.
• Establishing processes for client feedback and ensuring prompt submission to relevant parties/systems
• Identifying and improving current processes
• Supporting staff and volunteers on various projects and ad-hoc programmes as required 
• Providing administrative and operational support to SACC

Requirements

• Relevant educational qualification like a diploma or a degree in social work, counselling, psychology or a related field
• Professionals seeking a mid-career break and have a keen interest in joining the social service sector are highly encouraged to join the Fellowship
• Training on trauma is a bonus
• In addition to passion and commitment to AWARE’s mission and vision, we look for Fellows who demonstrate the following:
  • Excellent interpersonal, empathy and communication skills in English (verbal and written).
  • Good analytical skills and commitment to confidentiality
  • Superb organisational and time management skills 
  • Ability to meet deadlines in a high-paced environment while balancing workload and competing priorities
  • Strong project planning and highly creative, adaptable and a self starter
  • Ability to use initiative and judgment to solve problems independently
  • Experience or interest in supporting or empowering individuals
  • Strong belief in gender equality and the values of AWARE
  • Computer savvy, proficient in MS Office, especially Excel and Word

Read our privacy policy here.

Please note that due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email careers@aware.org.sg.