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Limited service for AWARE’s CARE and WHDA services: Nov-Dec 2020
October 30th, 2020 | AGM and AWARE Updates, News
Our Women’s Care Centre, Sexual Assault Care Centre and Workplace Harassment and Discrimination Advisory will provide limited service over November and December 2020, to allow us to make some operational changes that will strengthen our capabilities into the new year. All our operations will fully resume from 4 January 2021 onwards.
We seek your kind understanding and patience during this period.
For emergencies, please call 999 for the police. You can also call 1800 221 4444 for the Samaritans of Singapore (SOS) if you have thoughts of hurting yourself, including thoughts of suicide.
| Sexual Assault Care Centre (SACC) | |
|---|---|
| Limited service period | 1 November 2020 to 24 December 2020 |
| What is open? |
SACC Helpline (6779 0282) will operate 10am-3pm, Mondays to Fridays. If you are unable to reach us, please leave a voicemail. If your sexual assault occurred within the last 72 hours, we will endeavour to provide appointments through the SACC helpline for case management, befriending, legal consultation and counselling service. (You may also refer to this page for suggested actions.) If your sexual assault did not occur within the last 72 hours, you can call our SACC helpline for interim support and referrals to other organisations. However, appointments for SACC case management, befriending, legal consultation and counselling will only be available in January 2021. Please reach out to us again to book an appointment from 4 January 2021. For existing clients, please reach out to your case coordinator/case manager for further information about availability of appointments.
|
| What is closed? | WhatsApp, email and walk-in services will not be operational during this period.
SACC case management, befriending, legal consultation and counselling are not available for cases where the assault occured more than 72 hours prior. |
| Full closure for holidays | AWARE is closed from 25 December 2020 through to 1 January 2021. |
| When will all services resume? | Our operations will fully resume 4 January 2021 onwards. |
| Women’s Care Centre (WCC) | |
|---|---|
| Limited service period | 7 December 2020 to 24 December 2020 |
| What is open? | Women’s Helpline (1800 777 5555) will operate 10am-3pm, Mondays to Fridays. If you are unable to reach us, please leave a voicemail. |
| What is closed? | Our online chat, call-back service, counselling and legal clinic will not be operational during the limited service period. |
| Full closure for holidays | AWARE is closed from 25 December 2020 through to 1 January 2021. |
| When will all services resume? | Our operations will fully resume 4 January 2021 onwards. |
| Workplace Harassment and Advisory (WHDA) | |
|---|---|
| Limited service period | 1 November 2020 to 24 December 2020 |
| What is open? | WHDA Helpline (6777 0318) will operate 10am-3pm, Mondays to Fridays. If you are unable to reach us, please email whda@aware.org.sg.
For existing clients, please reach out to your advisor for further information about availability of appointments. |
| What is closed? | Befriending services will not be available for all WHDA cases. |
| Full closure for holidays | AWARE is closed from 25 December 2020 through to 1 January 2021. |
| When will all services resume? | Our operations will fully resume 4 January 2021 onwards. |