We are no longer accepting applicants for this role.

AWARE’s Secretariat department is looking for a Volunteer Manager to oversee the recruitment, management, engagement, training, evaluation and coordination of all types and levels of volunteers across AWARE. This includes, but is not limited to, board members, event staff, ad-hoc/special projects volunteers, skilled/pro-bono and Helpliners.

The Volunteer Manager ensures that volunteer skills and interests are best matched with the needs of AWARE to most effectively supplement staff resources and engage the community. The Volunteer Manager will also develop new programmes to recruit, train and engage volunteers to extend AWARE’s work and fundraising. In addition, the Volunteer Manager will be responsible for reviewing and enhancing AWARE’s volunteer management polices and programme.

This is an exciting opportunity for someone new to the social sector who is committed to social justice and looking for a concrete way to contribute to society in Singapore. The ideal candidate will be a great executor, extremely well-organised, able to work independently, and passionate about working with people in a collaborative manner.

Position: (Senior) Volunteer Manager
Department: Secretariat
Salary range: $4,800 – 5,800
Starting date: Immediate
Term: Two-year contract
Eligibility: This role is a two-year commitment in partnership with NCSS and is only open to Singapore citizens and Permanent Residents who are currently outside the social sector.

Job Description

• Develop AWARE’s volunteer strategy in collaboration with the various departments
• Manage ongoing recruitment, training, utilisation, and engagement of volunteer pool
• Evaluate, enhance and implement volunteer management policies and processes (e.g. volunteer training, development, recognition, engagement)
• Optimise the utilisation of existing volunteer management system to track and utilise relevant volunteer data
• Creatively and optimally deploy interested volunteer talent to best utilise their skills and cover necessary work within AWARE
• Assist in development and launch of a corporate volunteer ambassadors programme
• Source, develop and sustain collaborations with other community stakeholders, corporate partners and government agencies
• Develop and deploy staff training on volunteer management best practices
• Use data to show meaningful YOY insights about the volunteer management programme
• Deliver effective on-boarding and training to new volunteers entering the organisation

Requirements

This role is a two-year commitment in partnership with NCSS and is only open to Singapore citizens and Permanent Residents who are outside the social sector.

• 5-8 years of professional experience in people management, stakeholder management, strategic work, resource management and/or project management
• Must have substantial volunteer experience, been involved in Corporate CSR programmes or in managing volunteers
• Individual looking for career switch (encouraged)
• Collaborative, energetic, self-motivated, and engaging, with strong multi-tasking skills and sound judgment. Able to effectively and diplomatically work with diverse groups of colleagues, volunteers, members and other constituents
• Demonstrated commitment to measuring outcomes and thriving within a results-oriented culture. Effective organisational skills and good orientation to information systems, data management and procedures
• A high degree of customer service orientation, personal motivation and commitment to values that support AWARE’s mission and vision
• Able to work both independently and collaboratively in cross-functional teams and solve problems creatively
• Outstanding organisational and time management skills
• University degree/diploma, or equivalent combination of education and experience

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Please note that due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email careers@aware.org.sg.