We are no longer accepting applicants for this role.

AWARE’s CARE department is looking for a Volunteer Coordinator to oversee the recruitment, management, engagement, training and coordination of all types and levels of volunteers across the CARE department. This includes, but is not limited to, interns, volunteer lawyers, legal clinic volunteers, helpliners, contract staff and ad hoc/special projects volunteers.

Position: Volunteer Coordinator (Part-time; 20 hours per week)
Department: Creating Access to Resources and Empowerment (CARE)
Salary range: SG$1,400 – 1,650
Term: One-year contract for service (benefits not applicable)
Citizenship: Singapore citizen/PR*

*Due to the recent government announcement, starting from 1 May 2021 those who are not Singaporean Citizens or PR will have to obtain a work pass to work in Singapore. Accordingly, please note that with effect from 12 March 2021, we are unable to accept applications from non-Singaporeans and those who do not have PR status. 

Job Description

The Volunteer Coordinator ensures that volunteer skills and interests are best matched with the needs of the CARE department to most effectively supplement existing resources and engage the community.

This is an exciting opportunity for someone who is committed to social justice and is looking for a concrete way to contribute to society in Singapore.

The ideal candidate will be a great executor, extremely well-organised, able to work independently and passionate about working with people in a collaborative manner.

Key Responsibilities

• Provide administrative and operational support relating to all aspects of volunteer, intern, consultant and staff hiring, on-boarding, engagement and retention to the CARE department (compromising of the Women’s Care Centre [WCC] and Sexual Assault Care Centre [SACC])
• Liaise between CARE staff and volunteers/interns/contract staff to ensure smooth operations of the various services offered under the department. This includes on-boarding new hires, providing operational support, gathering and analysing feedback and other relevant data, attending to general enquiries and referring to the appropriate channels
• Recruit for new and replacement positions, including organising and conducting interviews in conjunction with the programme coordinators and AWARE volunteer manager
• Onboard new recruits through orientation and liaising with various stakeholders for relevant contracts, account creation, membership/volunteer data and information management
• Design and/or review training and on-boarding programmes alongside relevant staff to ensure smooth immersion for new recruits into their respective roles
• Work closely with the AWARE volunteer manager to support payments, track on-going commitments, monitor expiry of contracts, etc.
• Lead volunteer engagement and appreciation initiatives, including sending of newsletters and updates, conducting surveys and analysing feedback, organising volunteer engagement and appreciation events and activities
• Evaluate volunteer management processes within CARE and find opportunities for improvement
• Provide operational support to heads of department with regards to staff engagement, training, self-care initiatives and ad-hoc projects

Requirements

• Minimum 2 years experience in volunteer management, recruitment, human resources or in a relevant role
• Experience in the social service industry is advantageous
• Strong knowledge of Microsoft Office and G Suite
• Able to use initiative and judgment to solve problems independently
• Proactive and able to work collaboratively across teams and with individuals
• Able to meet deadlines in a fast-paced environment
• Able to main strict confidentiality of sensitive information
• Excellent interpersonal, empathy and communication skills (both verbal and written)
• Strong organisational and time management skills
• Strong belief in gender equality and the values of AWARE

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Please note that due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email careers@aware.org.sg.