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Starting 1 July 2021: Revision of AWARE’s counselling fee structure

April 22nd, 2021 | AGM and AWARE Updates, News

With effect from 1 July 2021, the fee structure for the Women’s Care Centre (WCC) and Sexual Assault Care Centre (SACC) counselling services will be changed.

These changes apply to all new and existing clients. If you are an existing client, you will be given a grace period. Please discuss this with your counsellor.

Fee changes as of 1 July 2021

  • The minimum fee has been increased from $20 per session to $35 per session. This means that if you are not working, or your monthly salary is below $3,000, you’ll pay a flat fee of $35 per session.
  • If your monthly salary is $3,000 and above, the percentage sliding scale applies. The scale will increase from 1% of monthly salary to 2% of monthly salary; i.e. you’ll pay 2% of your monthly salary per session. For example, if you earn $4,000 per month, your charge will be $80 per session.
  • There will no longer be a cap on the maximum fee amount per session.

For the last 10 years, we have done our best to keep AWARE’s counseling fee structure as low as possible, despite the increasing demand for services and operating costs. We have looked closely at the current market rates with other social services and analysed the impact this fee increase will have on our clients. This level of increase will mean that our services remain affordable, but also ensure that we can sustainably provide quality counselling that holds true to AWARE’s mission: non-judgmental, gender-focused support to women.

We understand that one’s financial status should not be a barrier for seeking help. Therefore, should you have any financial difficulties with the above fees, you may request a fee waiver. Please email wccadmin@aware.org.sg for more information.