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Limited service for AWARE’s CARE and WHDA services: Dec 2021-Jan 2022
November 18th, 2021 | AGM and AWARE Updates, News
Our Women’s Care Centre, Sexual Assault Care Centre and Workplace Harassment and Discrimination Advisory will provide limited service over December 2021 and January 2022, to allow us to make some operational changes that will strengthen our capabilities into the new year. All our operations will fully resume from 10 January 2022 onwards.
We seek your kind understanding and patience during this period.
For emergencies, please call 999 for the police. You can also call 1800 221 4444 for the Samaritans of Singapore (SOS) if you have thoughts of hurting yourself, including thoughts of suicide.
| Sexual Assault Care Centre (SACC) | |
|---|---|
| Limited service period | 13th December 2021 – 7th January 2022 |
| What is open? |
SACC Helpline (6779 0282) will operate between 10am and 3pm from Mondays to Fridays. If you are unable to reach us, please leave a voicemail. If your sexual assault occurred within the last 72 hours, we will endeavour to provide appointments through the SACC helpline for case management, befriending, legal consultation and counselling service. (You may also refer to this page for suggested actions.) If your sexual assault did not occur within the last 72 hours, you can call our SACC helpline for interim support and referrals to other organisations. However, appointments for SACC case management, befriending, legal consultation and counselling will only be available in January 2022. Please reach out to us again to book an appointment from 4 January 2022. For existing clients, please reach out to your case coordinator/case manager for further information about availability of appointments.
|
| What is closed? | WhatsApp, email and walk-in services will not be operational during this period.
SACC case management, befriending, legal consultation and counselling are not available for cases where the assault occurred more than 72 hours prior. |
| Full closure for holidays | AWARE is closed from 24 December 2021 to 2 January 2022. |
| When will all services resume? | Our operations will fully resume 10 January 2022 onwards. |
| Women’s Care Centre (WCC) | |
|---|---|
| Limited service period | 13th December 2021 – 7th January 2022 |
| What is open? | The Women’s Helpline (1800 777 5555) will operate 10am-3pm, Mondays to Fridays from December 13 to December 23. If you are unable to reach us, please leave a voicemail. |
| What is closed? | The online chat, call-back service, counselling and legal clinic services will not be operational during the limited service period. The Women’s Helpline will be closed from 24 December 2021 to 2 January 2022. |
| Full closure for holidays | AWARE is closed from 24 December 2021 to 2 January 2022. |
| When will all services resume? | The Women’s Helpline will resume operations on 3 January 2022. The remaining services will fully resume from 10 January 2022 onwards. |
| Workplace Harassment and Advisory (WHDA) | |
|---|---|
| Limited service period | 15th December 2021 – 2nd January 2022 |
| What is open? | WHDA Helpline (6777 0318) will operate 10am-3pm on 15 December 2021. If you are unable to reach us, please email whda@aware.org.sg and we will get back to you from the week starting 3 January 2022. |
| What is closed? | WHDA Helpline and befriending services will not be available from 16 December 2021 to 2 January 2022. |
| Full closure for holidays | AWARE is closed from 24 December 2021 to 2 January 2022. |
| When will all services resume? | Our operations will fully resume 3 January 2022 onwards. |