AWARE’s CARE Department is looking for a Volunteer Coordinator to oversee and manage the volunteers who assist our helplines, legal clinics and counselling services. This role will see you providing support in volunteer recruitment, retention and recognition. We’re looking for a people person who loves empowering and inspiring others to contribute meaningfully and grow in the process.

Position: CARE Volunteer Coordinator
Department: CARE
Commitment: Part-time (12-month term, contract basis)
Salary: $1,500 – $1,600
Schedule: Approximately 80 hours per month; 20 hours per week, 4 hours per day (Monday to Friday) on a mutually agreed schedule
Starting date: Immediate

Job Description:

• Conduct recruitment for new and replacement positions, including organising and conducting interviews in conjunction with the programme coordinator/staff.
• Onboard new joiners through orientation plan and liaising with various stakeholders for relevant contracts, account creation, membership and data management.
• Monitor and review internal and training programmes along with the programme coordinator/staff.
• Support payment submissions, tracking on-going commitment levels, monitor expiry of contracts, etc.
• Lead engagement and appreciation/retention initiatives, including sending newsletters/updates, conducting surveys and analysing feedback, planning and facilitating team meetings, organising supervisions, volunteer parties/get-togethers, etc.
• Evaluate engagement processes within CARE and find opportunities for improvement.
• Provide operational support to HOD in staff engagement, training, self-care initiatives, and ad-hoc projects.
• Monitor and process engagement renewals prior to contracts expiry.
• Project-manage self-care initiatives for CARE team members.

Requirements:

• Minimum 2 years’ experience in volunteer management, recruitment, human resources, or in a relevant role
• Experience in providing administrative and operational support
• Experience in social service industry is advantageous
• Strong knowledge of Microsoft Office and G Suite
• Able to use initiative and judgement to solve problems independently
• Strong belief in gender equality and the values of AWARE
• Able to meet deadlines in a high-paced environment while balancing workload and competing priorities
• Able to main strict confidentiality of sensitive information
• Excellent interpersonal, empathy and communication skills in English (verbal and written)
• Strong organisational skills

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Please note that due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email careers@aware.org.sg.