Year: 2023

Response to National Day Rally 2023

We are heartened by the policy changes announced by Prime Minister Lee during the National Day Rally speech last night, particularly the expansion of singles’ housing options and improved retirement support.  

  • Better options for singles aged 35 and above

The previous classification system of mature and non-mature estates for Build-to-Order (BTO) housing projects will be replaced by Standard, Plus, and Prime categories, which are based on location. 

Previously, singles aged 35 and above could only purchase up to two-room Flexi BTO flats in non-mature estates. From the second half of 2024, they will be able to purchase two-room flexi BTO flats from any of the three categories. They will also have more options from the resale market—all categories will be up for purchase, albeit with the restriction to two-room Flexi flats and smaller in the Prime category. These measures mark a significant step towards equalising single people’s access to housing.

Yet the minimum age for singles to acquire public housing remains unchanged at 35. We note PM Lee’s acknowledgement that more Singaporeans are choosing to be single. Thus, we urge the Government to revisit the minimum age policy to be more inclusive of all Singaporeans.   

‘Singles’ are also not a homogenous group. They include single parents who may be unwed, divorced, or in the process of divorcing, many of whom continue to fall through existing cracks in housing policies. Due to their marital status, unwed, single parents and their children are not considered a “family nucleus” by HDB, rendering them ineligible for flats and housing grants under the Families Grant scheme. 

Although the Ministry of National Development previously stated that all unwed parents, regardless of age, were welcome to apply for the purchase of HDB housing and rental flats, these applicants have limited housing options, which impedes their ability to secure stable housing. 

As such, we reiterate our recommendation to implement a new housing programme to provide unwed single mothers who have no place to go with stable housing for at least two years, alongside support services, to give them time to find their footing.

At the same time, challenges faced by divorced and divorcing parents remain unaddressed. These include high up-front costs when purchasing a new flat, limited financial resources, obstacles to securing or maintaining full-time work, and “family nucleus” definitions that do not account for evolving family structures.

We recommend that divorced single parents be allowed to receive HDB loans regardless of previous loan history and levy waivers, and that the definition of “family nucleus” be expanded such that a greater diversity of families can qualify for flats and housing grants under the Public Scheme.

  • Majulah Package for Retirement Support

A new $7 billion Majulah Package will be launched for “young seniors” aged 50 and older to assist them with their retirement needs. The Pioneer and Merdeka generations will also benefit from this package. The package comprises the (i) Earn and Save Bonus; (ii) Retirement Savings Bonus; and (iii) Medisave Bonus.

Women are more likely to fall short of the Basic Retirement Sum (BRS) due to two interrelated factors: gender pay gaps and family caregiving responsibilities. The burden of caregiving tends to fall primarily on women, who are then made to choose between their caregiving duties and their careers. Combined with the gender pay gap, women’s ability to build savings and consequently achieve the BRS becomes impeded.

One-time bonuses, while helpful, will not be enough for such caregivers. Instead, offering regular basic contributions or matching savings would support all caregivers in achieving retirement adequacy.

PM Lee has assured that older Singaporeans “will not be left behind”. In line with that commitment, we hope the Government continues to review stronger financial support for caregiving, including paid eldercare leave, a statutory right to flexible work arrangements, and caregivers’ support grants with cash and CPF contributions.

Statement on the Presidential Elections 2023

We share the public’s concerns that a candidate, who has a history of objectifying women, has been cleared to participate in the upcoming Presidential Elections.

Consistently posting about “pretty girls”, recording videos of women in public without their consent, or commenting about their appearance isn’t merely a matter of personal preference or light “amusement”. It’s an act of objectifying women, reducing them solely to their appearances for their personal entertainment. Such behaviour from anyone in or aspiring to a position of influence suggests that it’s acceptable to trivialise women and overlook their myriad abilities and contributions.

But here’s a more systemic worry: The granting of a Certificate of Eligibility to such an individual doesn’t only reflect on him but suggests a systemic endorsement. It signifies that these views and behaviours are not just acceptable, but perhaps even acceptable enough for a potential presidency.

Do we want a society where behaviours that objectify half its population get a tacit nod? Or do we push for a nation that evaluates every individual beyond the surface level, acknowledging their full worth and potential? Our President should embody the values, ethics, and principles that reflect the nation we want to be.

We urge the Presidential Election Commission to thoroughly consider the broader implications of such endorsements in the future. The assessment process should not only take into account financial and management qualifications but also wider societal impacts to ensure our leadership truly upholds the values of respect, equality, and dignity for all Singaporeans.

AWARE’s Response to the Tripartite Committee’s Final Recommendations For Workplace Fairness Legislation

With the Ministry of Manpower’s acceptance of the Tripartite Committee’s recommendations for the Workplace Fairness Legislation (WFL), we are now a step closer towards providing greater protection to workers.

Key inclusions in the Committee report are:

  • Introduction of an explicit definition for discrimination
  • Expansion of protected characteristics to cover mental health and caregiving responsibilities
  • Expansion of the definition of pregnancy to include breastfeeding mothers and those who desire to have children
  • Protection throughout the employment cycle, from recruitment till the point of departure
  • Imposition of penalties for errant employers

We appreciate the consultation process by the Committee, which included sessions with NGOs. We note that some of our feedback has been incorporated, such as the need for reasonable accommodations for persons with disabilities (PwDs).

While it’s encouraging to see the progress thus far, the journey towards full legal protection continues. The current provisions of the WFL cover 95% of cases, with the protected characteristics prominently leaving out sexual orientation, gender identity and expression (SOGIE). Furthermore, companies with fewer than 25 employees will be exempted from the legislation.

Other areas of concern remain:

  • Statutory Rights for PwDs: While the Tripartite Advisory for reasonable accommodations is a step in the right direction, they will not be legally enforceable.
  • Indirect Discrimination: The current definition of discrimination excludes this form of discrimination, which could present a loophole that might be exploited.
  • Absence of Harassment: The current framework does not legally require employers to prevent harassment in the workplace.

As the recommendations move toward becoming law, we hope these key concerns can be revisited and addressed.

We will continue advocating for robust protections for all workers. If you’ve faced any form of discrimination or harassment at work, our Workplace Harassment and Discrimination Advisory is here to help. AWARE’s corporate training arm, Catalyse Consulting, will also be stepping up its support for companies to meet the WFL’s requirements and build a truly inclusive workplace.

28 October 2023: AWARE Ball — Hysteria!

Something wicked this way comes: You’re summoned to a bacchanal of fantastical proportions at Hysteria! Immerse yourself in the bewitching delights of AWARE’s 2023 Ball this Halloween weekend on Saturday, 28 October

About Hysteria!

Leading us to face our deepest, darkest fears are our all-time favourite hosts, Pam Oei and Siti Khalijah. The much-loved Chestnuts return to skewer and spoof the real-life horrors of gender inequality (because let’s be honest—what’s scarier than sexism?) for our infamous Alamak Awards. Asian DJ icon Aldrin Quek is back on board to keep us partying the spooky night away. Just watch out for those frangipanis and banana trees… you never know what ghastly surprise might be waiting for you. 

Why this year’s theme? Women have long been demonised for all manner of imaginary sins (too “wanton”, too “emotional”, too “aggressive”… the list goes on). The very term “hysteria” was derived from the Greek word for uterus, cementing the association between women and emotional excess for centuries. It’s time to send up these horrifying stereotypes with as much wit, creativity and camp you can muster. Whether maiden or crone, Maenad or feminist martyr, Ursula or Glinda the Good Witch… your costume should be legendary! 

Grab your broomsticks and mark your cauldrons. RSVP to secure your place at this extraordinary affair by filling in this Google form here. You may also contact booking@aware.org.sg.

When: Saturday, 28 October 2023, 6.30pm until late

Where: Island Ballroom, Shangri-La Hotel Singapore

Dress Theme: Monsters, myths and madness. Think Halloween, but make it feminist. 


Why support Hysteria?

 Our annual fundraiser contributes 20% of AWARE’s funds and keeps our work alive. This year, we aim to raise $650,000 to:

  • fund our current support services, which help more than 5,000 women in need each year
  • advocate for a fairer future, and
  • develop the capacity of various communities – students, grassroot groups and low-income communities – to address sexual violence, workplace harassment and discrimination and other pressing gender issues.

How to join Hysteria?

Join in our revelry and support our work by booking tables and seats, or by making a donation:

  • Celestial Table (with VIP gift and bubbly): $7,000 ($700 per seat)
  • Muse Table: $6,000 ($600 per seat)
  • Warrior Table: $4,500 ($450 per seat)

All table purchases and donations will enjoy a 250% tax deduction. In addition, the Tote Board will match 40% of what AWARE raises at the Ball this year.

Let’s get hysterical!

Book your tables | Donate

Temporary closure of Women’s Care Centre and Sexual Assault Care Centre

The Women’s Care Centre (WCC) and Sexual Assault Care Centre (SACC) will be temporarily closed from Monday, 28 August 2023 on Friday, 1 September 2023. During this period, all WCC and SACC services will be unavailable. Service will resume from Monday, 4 September onwards.

Our Workplace Harassment and Discrimination Advisory Helpline (6777 0318) will remain fully operational during this time.

If you have experienced sexual assault within the last 72 hours, you may refer to this page for suggested actions.

If you require support, you may reach out to these alternatives:

  • National Anti-Violence Helpline (24-hour, for reporting of domestic and sexual violence): 1800 777 0000
  • Samaritans of Singapore (24-hour, for coping with self-harm or suicidal ideation):
  • IMH Helpline (24-hour, for mental health crisis): 6389 2222
  • ComCare Helpline (7am-12am, to locate your nearest Family Service Centre): 1800 222 0000
  • Care Corner Helpline (10am-10pm, for emotional support for Mandarin speakers): 1800 3535 800
  • Community Justice Centre (Mon-Fri, 10am-12.30pm, 1.30pm-4pm, 20 minutes free legal information, walk ins only, first-come-first-serve basis)
  • Law Society Pro Bono Legal Clinic Services (Free legal information, appointments needed)
  • Police 999, Medical assistance 995 (If you or someone you know is in danger or has an emergency)

We seek your kind understanding and patience during this temporary closure.

17 August 2023: For Good Reason—A Panel on Reasonable Accommodations in the Workplace

While the upcoming Workplace Fairness Legislation is a major milestone in Singapore’s fight against discrimination, one critical ingredient may be left out of our fairer future: reasonable accommodations.

The interim report by the Tripartite Committee on Workplace Fairness notably leaves out the right to request reasonable accommodations—that is, adjustments or modifications to an employee’s role or work environment that can help meet their specific needs.

Reasonable accommodations are key in supporting a wide range of workers: people with disabilities, caregivers, pregnant women, older persons and more.

Yet although the pandemic may have normalised flexible working arrangements, other reasonable accommodations remain frustratingly out of reach. Employees might worry they are inconveniencing their company and potentially hurting their career, while employers may worry about how such measures could impact their bottom line.

How can companies create policies to help all individuals thrive? How do such inclusive measures in turn benefit the companies, themselves?

Join Anthea Ong, Yap Qian Yin, Dharesheni Nedumaran, Corinna Lim and Darren Ho for a panel discussion on reasonable accommodations in the workplace.

This event is pay-what-you-can. Suggested donation of $5 per head.

About our Speakers

Moderator: Anthea Ong

Anthea Ong served as a Nominated Member of Parliament from 2018–2020 in the 13th Parliament of Singapore. She is a mental health advocate, social entrepreneur, impact investor, certified executive coach, published author and certified yoga instructor, amongst many other roles. An experienced board member and savvy board chair, she also served on several boards and committees including UN Women.

She enjoys bringing disparate groups of people together, especially where this highlights their common humanity amidst their differences. A sought-after speaker on human-centred leadership, mental health and social entrepreneurship, Anthea has also published more than 30 articles and authored two books. With a foreword by the Prime Minister of Singapore Lee Hsien Loong, her latest book ‘The NMP Scheme: Are Unelected Voices Still Necessary in Parliament?’ was launched last year in Parliament by former Prime Minister Goh Chok Tong.

Prior to devoting herself to civil society and social impact work full-time, Anthea spent over 25 years in the corporate world as a C-suite leader.

DPA: Darren Ho, Board Member, DPA

Darren heads the digital arm for mm2 Asia Ltd, a listed company on the SGX. Under his care, he oversees the digital transformation of the organisation and the rollout of new digital initiatives and businesses, particularly in the areas of customer loyalty, web3 and artificial intelligence. He is also a mental health and wellness advocate and inclusion ambassador for invisible disability. In his spare time, he competes in tennis and pickleball tournaments and races on the Ironman circuit.

AWARE: Corinna Lim, Executive Director, AWARE

Corinna Lim is the Executive Director of AWARE, the Association of Women for Action and Research. Lim joined AWARE as a member and volunteer in 1992 and has been a women’s rights activist for close to 30 years.

Since becoming Executive Director in 2010, she has been responsible for a range of initiatives including the setting up of the Sexual Assault Care Centre, the only specialised service in Singapore that provides support to sexual assault victims. She also led teams at AWARE to successfully advocate for the enactment of the Protection from Harassment Act, the repeal of marital rape immunity, better access to housing for single parents, gender equal workplaces and greater support for low income families and caregivers of the elderly.

In recognition of her contributions to civil society and the advancement of women’s rights, Ms Lim received a Fulbright Scholarship (1998 – 1999). In 2021, she was appointed as the 8th S R Nathan Fellow for the Study of Singapore by the Institute of Policy Studies.

Yap Qian Yin

Yap Qian Yin is a former paralympic sailor who has been sailing since 2011. At the age of 17, she experienced complications from chemotherapy for leukemia treatment and was left paralyzed from the waist down.

Qian Yin represented Singapore in numerous international competitions. Highlights include winning the first Singapore Gold medal for the Incheon 2014 Asian Para Games and 2015 ASEAN Para Games held in Singapore. She also participated in the Rio 2016 Paralympic Games. She has since picked up wheelchair badminton on top of sailing.
Currently, Qian Yin is a Business Analyst with Accenture Singapore. Aside from her work and sports, she is a volunteer with SmartBFA in enabling barrier-free access for Singapore and giving motivational talks to schools.

Dharesheni Nedumaran

Dharesheni (Sheni) is a global Diversity & Inclusion specialist, with more than 10 years international experience spanning tech, NGOs, global businesses and government. She has worked on data-driven projects and programmes with underrepresented communities, tailored to countries’ regulations and culture.

In her current role as Mediabrands’ APAC Head of Diversity, Equity & Inclusion, Sheni works across a network of more than 4,000 media and marketing professionals in multiple agencies across 13 Asia-Pacific countries. She leads the development of a long-term strategy and roadmap to increase representation, create a culture of belonging and contribution, and promote respect, equity and fairness.

Accredited with Campaign Asia’s Women Leading Change Award for Diverse & Inclusive Workplace for Mediabrands Singapore in 2022, Dharesheni has a Master’s in Work & Organisational Psychology from the Vrije Universiteit Amsterdam, where she was also an alumni speaker.

Register Here!

Recognising emotional abuse in family violence is a landmark shift

This op-ed was originally published in The Straits Times on 13 July 2023. 

New mother Diana (not her real name) was suffering from depression, had trouble sleeping and eating, and was crying all the time, after her husband became coercive and controlling following the birth of their child.

If she angered him for whatever reason, he would not let her touch their child, not even to shower him. Sometimes he would scream at her in public or in front of other family members.

Desperate to get away from her husband, Diana left to stay with her mother, but that only served to put more distance between her and the child, whom she was not allowed to see.

We thought of Diana, and the many other women who called the Association of Women for Action and Research’s (Aware) Women’s Helpline with similar experiences of abuse, when the Women’s Charter (Family Violence and Other Matters) (Amendment) Bill was passed on July 4.

The Bill updates its existing definition of family violence to make clear that this includes physical, sexual and emotional or psychological abuse.

It signals a landmark shift in how the Government conceptualises and responds to family violence – one that we hope heralds cultural and societal growth in this arena.

The need for the change

Family violence is any abusive behaviour that occurs within the family setting.

This can take various forms – physical, sexual, emotional, psychological, financial and more – and can include behaviour that intimidates, terrorises, manipulates, humiliates, injures, threatens or curtails the victim.

Like all types of violence, it is centred on an urge to exert power and control over another person – in this case, someone in the perpetrator’s family, typically in a position of vulnerability and powerlessness.

Singapore has for decades had legislation prohibiting family violence, but the scope of this legislation did not capture the full breadth of such abuse, allowing cases to slip through the cracks.

The Women’s Charter previously defined family violence as wilfully or knowingly causing hurt or putting a victim in fear of hurt (“hurt” referring specifically to “bodily pain, disease or infirmity”), confining or restraining a victim against her will, or continually harassing a victim with the intention of causing anguish.

Beyond the vague concept of “anguish”, and the heavy emphasis on physical injury or confinement – which might have contributed to the misconception that only physical violence warrants concern – one inadequacy of this definition was its focus on perpetrator intention.

International understanding of abuse has moved past using intent as a determinant. Harm is harm, whether or not one is “wilfully or knowingly” causing it.

We applaud the new Act for rejecting the grounding of family violence in the abuser’s wilful actions or knowledge, and the requirement to establish intention for inflicting abuse.

Moving away from attempts to divine what a perpetrator was thinking at any given time, and focusing on the objective impact of their actions, is in line with trauma-informed and survivor-centric legislative approaches around the world.

Another step forward is the introduction of three clearer categories of abuse: physical abuse, sexual abuse, and emotional or psychological abuse.

The legislation also acknowledges that family violence can take the form of not just single, discrete incidents of violence, but a pattern such as described in cases of coercive control.

New spotlight on coercive control

In Parliament, Minister of State for Home Affairs, and Social and Family Development Sun Xueling, referring to controlling behaviours, noted situations in which perpetrators might “constantly call their spouses to check on their whereabouts, and isolate them from their friends or family, including disallowing them to leave the house”, at the risk of threats.

“These egregious forms of controlling behaviour – which fall within the definition of what some other jurisdictions call coercive control – can cause distress or mental harm to a survivor,” noted Ms Sun, “and would be considered emotional or psychological abuse under the new Bill.”

While the new Act falls short of overtly naming coercive control as a category of family violence, as Aware had suggested, we cheer the official entry of this form of abuse into the national lexicon.

Coercive control comprises a pattern of behaviour ranging from where the abuser threatens, humiliates, intimidates, manipulates and/or assaults the victim, to controlling, which can include social isolation, surveillance and monitoring, dictating movements, setting unreasonable criteria, and making financial and career decisions on the victim’s behalf.

While these may not be immediately recognisable as violence – particularly under the previous, more limited Women’s Charter definition – taken together, they deprive a victim of independence, autonomy and resistance.

Individuals experiencing coercive control often struggle to identify that they are victims of such abuse, sometimes only recognising they have to “walk on eggshells” around their spouse or family member.

Worse, coercive control is sometimes interwoven with seemingly loving behaviour, sometimes termed “love-bombing”; perpetrators might cast their abusive behaviour as care or need to cultivate confusion and dependency. This can have traumatic effects, eroding a victim’s sense of self.

More jurisdictions around the world have been seeking to legislate against coercive control.

Given this, Aware has tried to drive more public education around the issue locally, for example, by publishing a comic series in 2022 in collaboration with Ms Charis Loke based on the experiences of some coercive control survivors we knew.

These comics garnered waves of positive feedback, including comments from women who finally had a means to put their experiences into words. (“Thank u (sic) so much for this series,” one wrote, “as someone still healing from an abusive relationship.”)

We are also conducting qualitative research into what coercive control looks like in the Singapore context.

There is plenty more work to be done on the framework and relationship dynamics that underpin coercive control.

Research in other jurisdictions has shown that criminalising coercive control without adequate awareness-raising efforts may even backfire on survivors, if those supporting them do not fully understand the issue.

Training relevant personnel, from those working on helplines, and social workers, to police officers and judges, is a critical step in the light of the updated law.

For now, we celebrate this recent development. Before, victims of coercive control in Singapore were hard-pressed to seek justice under the law. More help is now available to them.

The question of financial abuse

Another type of family violence mentioned in Parliament was financial abuse, though Ms Sun said it was “an emerging issue (that) requires further study”.

While one illustration under the new emotional or psychological abuse definition does contain an example of financial abuse (threats to stop a monthly allowance) – and a person may seek protection against financial abuse if they can prove it caused them intimidation, harassment or distress – the Women’s Charter, for that reason, leaves financial abuse out as a category of family violence.

Some might dismiss financial abuse as merely the improper use of another person’s income or assets. Yet, financial abuse has implications similar to coercive control in how it erodes a victim’s personal liberties.

Belle (not her real name), a migrant spouse, used to give her Singaporean parents-in-law a monthly sum as they had offered to manage payments towards the house for which she and her husband had applied.

But they used her money for personal expenses. Their financial requests escalated to an amount higher than Belle’s monthly salary. When she refused to hand over the amount, they kicked her out of the house.

Apart from actions like incurring debts in the victim’s name or coercing them to hand over property or control over finances to the abuser, financial abuse can also include preventing or restricting the victim’s ability to work, or even to get an education.

Several jurisdictions such as the United Kingdom, Australia, New Zealand, Canada and many US states protect against financial or economic abuse in their legislation.

We hope legislation here will one day cover this as well.

Where do we go now?

The features of the amended Women’s Charter, plus other freshly installed levers (such as stay-away orders and no-contact orders, protectors and enforcement officers, and new options for mandatory treatment orders) may provide much-needed protection to victims of family violence.

Yet, the full potential of the legislation will be realised only through a more concerted trauma-informed approach – one that remembers victims suffer loss of power and control at the hands of their abusers, and that the law should help return agency to them.

This trauma-informed lens must be instilled in all practitioners in the family justice system through comprehensive training in the nuances of violence, including coercive control.

More than that, to truly address family violence at its roots, we need to go beyond the law.

Considering the gendered nature of family violence – with men making up the vast majority of perpetrators, and women and girls the majority of victims – we must not overlook the importance of “upstream” measures, such as education on gender dynamics and stereotypes, as a means to develop a more progressive culture, and a less violent way of relating to one another.

Sugidha Nithi is AWARE’s director of Advocacy, Research and Communications.

AWARE counselling service for new clients to resume in October 2023

We regret to inform you that our Women’s Care Centre and Sexual Assault Care Centre are currently experiencing a high volume of clients, and will not be able to accept new clients at the moment. Current clients will not be affected.

The earliest availability for new clients to see our counsellors will be from October 2023 onwards. If you are agreeable with this timeline, please reach out to us again in September to schedule an appointment.

Alternatively, you may consider reaching out to other counselling centres to check on their earliest availability:

  • Care Corner (Toa Payoh) -Tel: 6353 1180
  • Counselling and Care Centre (Chinatown)  – Tel: 6536 6366
  • Trans FSC (Bukit Timah) -Tel: 6466 2287 
  • Your nearest Family Service Centre, which can be found via Postal Code search here. 

Should you need emotional support during this period, you can also call our Women’s Helpline at 1800-777-5555 (Mon-Fri, 10am – 6pm) to speak to a trained volunteer or staff.   

For emergencies, please call 999 for the police. You can also call 1767 for the Samaritans of Singapore (SOS) if you have thoughts of hurting yourself, including thoughts of suicide.

You may also contact the National Anti-Violence Helpline at 1800 777 0000 for support. They operate 24/7 and will be able to provide support for any violence you are facing. For emergencies, please call 999 for the police. You can also call 1767 for the Samaritans of Singapore (SOS) if you have thoughts of hurting yourself, including thoughts of suicide.

We apologise for any inconvenience, and thank you for your understanding.

[POSITION FILLED] Executive, Communications and Marketing Executive, Catalyse

This position has been filled and we are no longer accept applications.

We are seeking someone who is skilled and motivated to join our team at Catalyse as an Executive for Communications and Marketing. Catalyse is the consulting and training branch of AWARE, Singapore’s leading gender equality non-profit organisation. As Communications and Marketing Executive, you will play a crucial role in our organisation’s marketing efforts and will report directly to our Director of Strategy, Cynthia Chan.

Here’s what you can expect as part of our team:

Meaningful impact: You will play an essential role in our mission to foster inclusive workplaces. Your work with us will directly influence the growth and development of Catalyse, which ultimately aims to make a positive difference in the corporate world.

Diverse experiences: You will have exposure to a wide range of industries and projects, allowing you to become more well-rounded professionally and develop a versatile skill set. Additionally, you’ll have ample networking opportunities with clients, partners, and industry professionals, creating valuable connections for your future career.

Hands-on learning: Working alongside our experts, you will actively participate in business development strategies, conduct research, create content and assist in the development of social media campaigns.

Job Responsibilities:

  • Content creation:
    • Develop engaging content for various marketing channels, including but not limited to social media, website and email outreach
  • Project management
    • Coordinate and manage marketing projects
    • Oversee campaigns, track project progress and work with various teams on projects
    • Manage and process invoices
  • Website & social media management: 
    • Manage and update website content, optimise and craft content for search engines (SEO) and perform search engine marketing analysis
    • Manage our social media channels and craft content to enhance brand awareness, engagement and reach
  • CRM (Customer Relationship Management):
    • Manage and maintain customer database, ensuring accurate and up-to-date information
    • Monitor customer interactions and communication and update records accordingly
  • Business Operations
    • Provide support for ongoing business operations
    • Work with other members of the team to help grow Catalyse 
    • Other tasks as determined by the Director of Strategy 

Skills and Qualifications:

  • Attention to detail and ability to initiate and complete projects with accuracy
  • Demonstrated commitment and dedication to achieving goals
  • Excellent communication skills, both written and verbal
  • Proficiency in tools such as Microsoft Excel, Word and Google Documents, etc.
  • Familiarity with graphic design software like Photoshop, Adobe Illustrator, Canva or similar programmes
  • Expert professional knowledge of online digital marketing strategies and social media platforms such as Facebook, LinkedIn, Instagram and others
  • Basic understanding of website management and content management systems (CMS), plus points if you have basic CSS/HTML knowledge
  • Ability to conduct research and analyse data for marketing decisions
  • Strong copywriting and editorial skills and the ability to craft effective calls to action
  • Creative mindset and ability to think outside the box
  • Familiarity with statistical analysis and financial statements
  • Strong organisational skills 
  • Reliability, responsiveness and openness to learning new skills and technologies

Salary range: $3,500 – $4,200, depending on experience.

Selection Process:

  • Skills Test: Candidates will be given a take-home assignment which will assess their copywriting skills, specifically in crafting effective calls to action.
  • Interview: Shortlisted candidates will be invited for an interview. The interview will include a 15-minute portfolio presentation followed by a 45-minute structured interview.

If you are passionate about communications and marketing and feel you meet the above criteria, we encourage you to apply for this exciting opportunity. Do note that only shortlisted candidates will be contacted for interviews.

If you are interested in learning more about the role, please email Cynthia at: cynthia.chan@catalyse.sg. For more information about Catalyse and the impactful work we do, please visit our website at catalyse.sg.